Snap go Cupie, Rejoice! Yes, it's true I've snapped before, but today I lost it. Tears streaming, malfunctioning registers, both phone lines ringing, sales audit calling, tech support NOT calling, no employee untill 10:am. Employee's wanting schedule changes, customers with endless piles of Post It notes. My District Manager demanding sales numbers for the home office due to defective register......inbetween the endless stream of customers I manage to dig up the numbers call her back and leave a feeble beaten down message so she can relay this info to the corporate bigwigs, not that I didn't give her the fucking extenstion number my own personal Level 2 tech rep who has all the info that the mainframe won't disperse to the appropriate departments. She just had to call today to demand them, then she calls me back saying she's worried about me and was concerned and that she "Loves & appreciates me".....mmhmmmm. The sales audit calls me again needing more numbers, I find, I give.....then I call tech support and demand to know where the fucking condescending punk who is suppose to fix my register is at. "Well, Theresa, it says here that he came and fixed it at noon".......well slap me silly and call me Shaniqwa, that bitch didn't come and fix it. The tech dude says....."wow, that sucks" I'm like dude, it's five days before christmas and manually writing up these sales are taxing and pissing customers off! He says.."I bet", so he calls the punk bitch back, and an hour later punk bitch calls me with the same condescending bullshit he said on Monday, Wednesday and Thursday....and I say......"YOU WILL get your ass in here and fix the damn register dude!!!" He asks for the help desk number so he can explain how he can't help our tech's fix it, LOL, sorry little fucker is gonna learn that I know more about how computers work then his "educated lame ass", fucking little 'I got an AA and that makes me smarter then you'...Bullshit, I'll mop up the bitch. So needless to say the sorry little jism monster comes strolling into the store all cheery and eating crow.........ack! So I take the punk down to the Bargain Store, where all this hell is happening and I refuse to leave him until he finds out the problem, fucking little punk!!! I sat on the floor at his fucking feet all delerious, twitching and licking salt from the endless stream of stress tears as I made sure Mr. Fucking Knowitall worked with our tech dept to figure out the problems, seems the motherfucker put a defective motherboard into the register!!!!!!! Damn chump! So, tomorrow we'll try again, and the bitch won't leave untill it works, and I fucking mean it. This should have been fixed last week, but the chump said nothing was wrong and my assistant let him go......ARRRRRRRRGH. I wanna know when where and why, I want numbers, reasons that are viable to a situation, I don't want second guessing and speculation. Fuck! Nice only gets you so far in life, tenacity helps you persevere and get what you want or what you need to get done. Alrighty, I think I'm done raging, kinda...ack.
I'm numb...please leave a message after beep.