One day you wake and find that your cell phone won't dial out, so you call Qwest and ask, WTF? They tell you that your phone doesn't work with the new digital network anymore and they have you listed as having a Qualcom phone, not the Nokia phone you've had for 4 years. Again, I say....WTF? "We're sorry Theresa, but we can help"...mmmhmmm....do tell, if you will and just how much is this help going to cost my sorry broke ass in the middle of fucking Christmas shopping season....omg..anuerysm.
Blah, Blah, Blah....I choose the phone that I wanted (not the shit they offered) and stick to my previous plan, which I find is ineligible for the $100 credit for the new phone. Later in the day I get a message from Qwest stating that I am eligible for the $100 approved by the callers manager.
I call to activate new phone, I am not eligible for $100 credit with my current I-hate-chatting-it-up-on-the-phone-I-don't-need-5 million-fucking minutes plan, "Well shit" I say, voice trembling, tired from a long day pleasing others and not having cell phone service. "Now your telling me, that my old phone doesn't work with a the network any longer, not my choice, yours, and you want to charge me $14.95 to have the new phone shipped the next day and you want me to subscribe to a larger plan?" my voice is quivering, I'm hungry, tired and as you all know on the verge of GREATER things, like...collapse. "Fine, then hook me up with 'whatever' you need to hook me up with and lets just get rid of my Lan line"....*silence*..."Theresa, let me talk with my supervisor", "fine" *gasp for air, pissed and infuriated...I wait...she returns. "Theresa, I'm very sorry for any confusion, my supervisor has offered one months free service, if you up your plan and we'll knock off the shipping fee of $14.99". You bet your ass you will! "Thanks" was all could say without bawling my fucking eyes out.
I'm tired, I have a new phone with camera & video cam, I have a plan which I will never-ever use all my minutes and fuck if they don't offer 'carry-over', but I'll milk them for all its worth and in a few months, my freaking Lan line will be gone, whether they like it or not, I just don't use it enough to justify $40 a month for it. I shouldn't have to pay for services I don't use. My head hurts.
We were busy at the store today, Monday & Tuesday were anemic, but today was better, I'm really frightened for next week....but I'll take on everyone of those holiday shoppers with a smile and the really ugly bitchy ones, I'll just take pictures of them with my phone and post their asses here, because, karma works....every time, every day. I'm going to pass out now. Good Night.
